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Frequently Asked Questions

What are "Research Emails"?

As part of your registration process, you agreed to receive our standard follow-up survey invitation emails. Improving our service is our top priority. It is critical that we follow-up with you via email to ask if you are smoking or not. We send out our standard surveys 3, 6 and 12 months after you register on the site. In addition to the standard follow-up emails, we may from time to time ask for your participation in other research activities that could help us to better understand the population of smokers and ex-smokers that we serve and hope to reach in the future. You can unsubscribe from these emails at any time on the email preferences screen of your profile, or by clicking on the link at the bottom of any research email you receive.

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