Have a question about a QuitNet feature or service? Having difficulty with an aspect of the site? Follow these simple steps:
Browse through our frequently asked questions (organized by topic below). Chances are you'll solve your problem.
If you don't find an answer to your question, complete a helpdesk form.
/ HelpDesk / Features / My Quit
Q: Why is it important to have an accurate Quit Date?
Q: Can I change my username?
Q: Why is it important to keep my medication plan current?
Q: How do I change my password?
Q: Why is it important to visit QuitNet frequently and post messages in the support forums?
Q: How do I remove someone from my Buddy List?
Q: How does QuitNet determine which features I've used and which I haven't?
Q: Can I stay quit, using QuitNet, without Premium Membership?
Q: Why does My Page say I've visited QuitNet a few times when I've been a daily user for years?
Q: How do you determine what appears in 'My QuitGuide' box?
Q: What's the 'Self-Assessment' box for?